United Asia Automotive Group Inc. (UAAGI), the official distributor of Chery vehicles in the Philippines, strengthens its after-sales service capability and reach with the Chery esy and convenient (EC) Mobile Service Program.
The EC Mobile Program employs a Gratour MPV fitted with a customized body accommodating a service office equipped with essential tools to be able to perform Preventive Maintenance Schedule (PMS) plus other minor to major mechanical and electrical repairs and servicing.
This will allow official authorized mechanics, using specialized Chery tools and genuine parts, to provide quality service to a growing number of customers. “In this time of distancing, when staying home is the safest course of action, we want to make it easier and safer for our customers to have their Chery vehicles serviced,” said UAAGI President Rommel Sytin. “This is why we have embarked on a project to bring us closer to our customers with our new Chery EC Mobile Service. The EC Mobile van also boasts of two sets of 220-volt outlets and anti-skid flooring. Mechanics can perform repairs even at night with the supplied spotlights.
“For now, only select Chery dealerships are exclusively offering this new aftersales service, but the motoring public can expect that the EC Mobile Service will be available at the rest of our dealership network across the country soon,” added Sytin.
This comes after the introduction of another aftersales program, the EC Genuine Parts where customers may inquire and order accurate parts for their Chery vehicle through a hotline number (0917)5924379. “We are confident that these services will help both our dealer-partners and our customers by positively enhancing their Chery brand experience. The EC Mobile Service Program underscores a commitment we’ve made since the beginning of our operations here – one of constant improvement in the quality of our customer service,” concluded Sytin.
All Chery models come with an industry-leading 10-year/1 million-km engine warranty, a five-year general warranty and a free full preventive maintenance service (PMS) for 3 years!
Source: 2020, August 4. Chery’s EC Mobile Program offers customer convenience. Retrieved from manilatimes.net. Authored by The Manila Times.